FAQ's

FloraDove is an online fashion store offering a curated collection of elegant dresses, stylish accessories, chic bags, and fashionable footwear. We are dedicated to providing high-quality fashion that enhances your personal style and makes every moment special.

We accept major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. For your convenience and security, all transactions are processed through a secure payment gateway.

FloraDove Will accept returns of clothing items with original tags and clear garment packaging with SKU label We do not accept exchanges Of any Kind.Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all Items in the order and shipped back to us within 7 days of submission to qualify for a full refund,
An order cannot be canceled if it's already in processing status or shipped.An order can usually be canceled within 24 hours of purchase, but it is not guaranteed
FloraDove will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
Shipping and handling charges are non-refundable.
Return shipping is the Customer's responsibility unless it was a shipping error or a damaged item.
Please allow 5 - 7 business days from the day we receive the returned package to process.
FloraDove will email you after return has been processed to confirm what has been done.
Final sale and non-returnable categories :
Beauty
Bodysuits
Face masks
Intimates/Lingerie
Jewelry
Swimwear
CANCELATION POLICY
An order cannot be canceled if it's already in processing status or shipped.
An order can usually be canceled within 24 hours of purchase, but it is not guaranteed. If an order can be canceled, you will see a "Cancel Order" button available.
If you do not see the "Cancel Order" button, your order is already being processed. Please note the warehouse works as quickly as possible to get you your items, so the grace period is brief.

FloraDove Will accept retums of clothing items with original tags and clear garment packaging with SKU label We do not accept exchanges Of any Kind.Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all Items in the order and shipped back to us within 7 days of submission to qualify for a full refund,
An order cannot be canceled if it's already in processing status or shipped.An order can usually be canceled within 24 hours of purchase, but it is not guaranteed
FloraDove will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
Shipping and handling charges are non-refundable.
Return shipping is the Customer's responsibility unless it was a shipping error or a damaged item.
Please allow 5 - 7 business days from the day we receive the returned package to process.
FloraDove will email you after return has been processed to confirm what has been done.
Final sale and non-returnable categories :
Beauty
Bodysuits
Face masks
Intimates/Lingerie
Jewelry
Swimwear
CANCELATION POLICY
An order cannot be canceled if it's already in processing status or shipped.
An order can usually be canceled within 24 hours of purchase, but it is not guaranteed. If an order can be canceled, you will see a "Cancel Order" button available.
If you do not see the "Cancel Order" button, your order is already being processed. Please note the warehouse works as quickly as possible to get you your items, so the grace period is brief.

Shipping Destinations

FloraDove is currently shipping to:

Customers within the United States and U.S. territories

Including P.O. Boxes. 

All US Military bases, APO/FPO

Puerto Rico, Guam, and U.S. Virgin Islands.